Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
שמור ב:
| מחבר ראשי: | |
|---|---|
| מחבר תאגידי: | |
| פורמט: | אלקטרוני ספר אלקטרוני |
| שפה: | אנגלית |
| יצא לאור: |
New York :
AMACOM,
c2009.
|
| נושאים: | |
| גישה מקוונת: | An electronic book accessible through the World Wide Web; click to view |
| תגים: |
אין תגיות, היה/י הראשונ/ה לתייג את הרשומה!
|
פריטים דומים: Strategic customer service
- Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
- The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
- The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
- Beyond customer service, revised
- Beyond customer service, revised
- Customer winback how to recapture lost customers and keep them loyal /