Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
Salvato in:
| Autore principale: | |
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| Ente Autore: | |
| Natura: | Elettronico eBook |
| Lingua: | inglese |
| Pubblicazione: |
New York :
AMACOM,
c2009.
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| Soggetti: | |
| Accesso online: | An electronic book accessible through the World Wide Web; click to view |
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