Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Awdur Corfforaethol: | |
| Fformat: | Electronig eLyfr |
| Iaith: | Saesneg |
| Cyhoeddwyd: |
New York :
AMACOM,
c2009.
|
| Pynciau: | |
| Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
| Tagiau: |
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
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Eitemau Tebyg: Strategic customer service
- Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
- The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
- The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
- Beyond customer service, revised
- Beyond customer service, revised
- Customer winback how to recapture lost customers and keep them loyal /