The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /

Documents similaires

• The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
  par: Lowenstein, Michael W., 1942-
  Publié: (2011)
• Customer winback how to recapture lost customers and keep them loyal /
  par: Griffin, Jill
  Publié: (2001)
• Customer winback how to recapture lost customers and keep them loyal /
  par: Griffin, Jill
  Publié: (2001)
• Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
  par: Lowenstein, Michael W., 1942-
  Publié: (2014)
• Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
  par: Lowenstein, Michael W., 1942-
  Publié: (2014)