Цитирование APA (7-е изд.)
Lowenstein, M. W. (2011). The customer advocate and the customer saboteur: Linking social word-of-mouth, brand impression, and stakeholder behavior. ASQ Quality Press.
Цитирование в стиле Чикаго (17-е изд.)
Lowenstein, Michael W. The Customer Advocate and the Customer Saboteur: Linking Social Word-of-mouth, Brand Impression, and Stakeholder Behavior. Milwaukee, Wisconsin: ASQ Quality Press, 2011.
Цитирование MLA (9-е изд.)
Lowenstein, Michael W. The Customer Advocate and the Customer Saboteur: Linking Social Word-of-mouth, Brand Impression, and Stakeholder Behavior. ASQ Quality Press, 2011.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.