Your customer rules! : delivering the Me2B experiences that today's customers demand /

Lignende værker

• Measuring customer satisfaction
  af: Gerson, Richard F.
  Udgivet: (1993)
• Secret service hidden systems that deliver unforgettable customer service /
  af: DiJulius, John R., 1964-
  Udgivet: (2003)
• What's the secret? to providing a world-class customer experience /
  af: DiJulius, John R., 1964-
  Udgivet: (2008)
• Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
  af: Inghilleri, Leonardo
  Udgivet: (2010)
• 50 powerful ideas you can use to keep your customers
  af: Timm, Paul R.
  Udgivet: (2002)