Citação norma APA
Price, B., & Jaffe, D. (2015). Your customer rules!: Delivering the Me2B experiences that today's customers demand (First edition.). Jossey-Bass.
Citação norma Chicago
Price, Bill, and David Jaffe. Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand. First edition. San Francisco, California: Jossey-Bass, 2015.
Citação norma MLA
Price, Bill, and David Jaffe. Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand. First edition. Jossey-Bass, 2015.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.