Your customer rules! : delivering the Me2B experiences that today's customers demand /
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| Main Authors: | , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
San Francisco, California :
Jossey-Bass,
[2015]
|
| Edition: | First edition. |
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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|---|---|---|---|
| 001 | 0000189651 | ||
| 005 | 20171002065523.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 140811t20152015caua ob 001 0 eng|d | ||
| 020 | |z 9781118954775 (cloth) | ||
| 020 | |a 9781118954812 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10987394 | ||
| 035 | |a (OCoLC)886881729 | ||
| 040 | |a CaPaEBR |b eng |e rda |e pn |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.5 |b .P68 2015eb |
| 082 | 0 | 4 | |a 658.8/12 |2 23 |
| 100 | 1 | |a Price, Bill, |d 1950- |e author. | |
| 245 | 1 | 0 | |a Your customer rules! : |b delivering the Me2B experiences that today's customers demand / |c Bill Price, David Jaffe. |
| 250 | |a First edition. | ||
| 264 | 1 | |a San Francisco, California : |b Jossey-Bass, |c [2015] | |
| 264 | 4 | |c ©2015 | |
| 300 | |a 1 online resource (269 pages) : |b illustrations | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Consumer satisfaction. | |
| 655 | 0 | |a Electronic books. | |
| 700 | 1 | |a Jaffe, David, |d 1963- |e author. | |
| 776 | 0 | 8 | |i Print version: |a Price, Bill. |t Your customer rules! : delivering the Me2B experiences that today's customers demand. |d San Francisco, California : Jossey-Bass, [2015] |z 9781118954775 |w (DLC) 2014030007 |
| 797 | 2 | |a ebrary. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10987394 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 178784 |d 178784 | ||