Your customer rules! : delivering the Me2B experiences that today's customers demand /

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Bibliographic Details
Main Authors:	Price, Bill, 1950- (Author), Jaffe, David, 1963- (Author)
Format:	Electronic eBook
Language:	English
Published:	San Francisco, California : Jossey-Bass, [2015]
Edition:	First edition.
Subjects:	Customer relations. Customer services. Consumer satisfaction. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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