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Integrated measurement-- KPIs and metrics for ITSM : a narrative account /

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Opis bibliograficzny
1. autor:	McLean, Daniel (ITSM Consultant)
Format:	Elektroniczne E-book
Język:	angielski
Wydane:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Hasła przedmiotowe:	Performance technology. Performance standards. Information technology > Management. Information technology > Quality control. Electronic books.
Dostęp online:	An electronic book accessible through the World Wide Web; click to view
Etykiety:	Dodaj etykietę Nie ma etykietki, Dołącz pierwszą etykiete!

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