Integrated measurement-- KPIs and metrics for ITSM : a narrative account /
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely, Cambridgeshire :
IT Governance Publishing,
2013.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: Integrated measurement-- KPIs and metrics for ITSM :
- Key performance indicators developing, implementing, and using winning KPIs /
- Key performance indicators : developing, implementing, and using winning KPIs /
- Beyond training and development the groundbreaking classic on human performance enhancement /
- Quality at work a personal guide to professional standards /
- Performance metrics : the levers for process management /
- Key performance indicators for government and non profit agencies implementing winning KPIs /