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Integrated measurement-- KPIs and metrics for ITSM : a narrative account /

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Podrobná bibliografie
Hlavní autor:	McLean, Daniel (ITSM Consultant)
Médium:	Elektronický zdroj E-kniha
Jazyk:	angličtina
Vydáno:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Témata:	Performance technology. Performance standards. Information technology > Management. Information technology > Quality control. Electronic books.
On-line přístup:	An electronic book accessible through the World Wide Web; click to view
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!

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