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Integrated measurement-- KPIs and metrics for ITSM : a narrative account /

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Detaylı Bibliyografya
Yazar:	McLean, Daniel (ITSM Consultant)
Materyal Türü:	Elektronik Ekitap
Dil:	İngilizce
Baskı/Yayın Bilgisi:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Konular:	Performance technology. Performance standards. Information technology > Management. Information technology > Quality control. Electronic books.
Online Erişim:	An electronic book accessible through the World Wide Web; click to view
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

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