Customer service management training 101 quick and easy techniques that get great results /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Байгууллагын зохиогч: | |
| Формат: | Цахим Цахим ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
New York :
American Management Association,
c2012.
|
| Хэвлэл: | 1st ed. |
| Нөхцлүүд: | |
| Онлайн хандалт: | An electronic book accessible through the World Wide Web; click to view |
| Шошгууд: |
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
Агуулга:
- Managing yourself
- Understanding your management style
- Developing your leadership qualities
- Planning and organizing for results
- Managing others
- Communicating up, down, across, in, and out
- Training for excellence.