Customer service management training 101 quick and easy techniques that get great results /
Furkejuvvon:
Váldodahkki: | |
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Searvvušdahkki: | |
Materiálatiipa: | Elektrovnnalaš E-girji |
Giella: | eaŋgalasgiella |
Almmustuhtton: |
New York :
American Management Association,
c2012.
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Preanttus: | 1st ed. |
Fáttát: | |
Liŋkkat: | An electronic book accessible through the World Wide Web; click to view |
Fáddágilkorat: |
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Sisdoallologahallan:
- Managing yourself
- Understanding your management style
- Developing your leadership qualities
- Planning and organizing for results
- Managing others
- Communicating up, down, across, in, and out
- Training for excellence.