Customer service management training 101 quick and easy techniques that get great results /

Furkejuvvon:
Bibliográfalaš dieđut
Váldodahkki: Evenson, Renee, 1951-
Searvvušdahkki: ebrary, Inc
Materiálatiipa: Elektrovnnalaš E-girji
Giella:eaŋgalasgiella
Almmustuhtton: New York : American Management Association, c2012.
Preanttus:1st ed.
Fáttát:
Liŋkkat:An electronic book accessible through the World Wide Web; click to view
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Sisdoallologahallan:
  • Managing yourself
  • Understanding your management style
  • Developing your leadership qualities
  • Planning and organizing for results
  • Managing others
  • Communicating up, down, across, in, and out
  • Training for excellence.