Customer service management training 101 quick and easy techniques that get great results /

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Bibliographic Details
Main Author:	Evenson, Renee, 1951-
Corporate Author:	ebrary, Inc
Format:	Electronic eBook
Language:	English
Published:	New York : American Management Association, c2012.
Edition:	1st ed.
Subjects:	Customer services > Management. Executives > Training of. Time management. Leadership. Communication in management. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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