Omslagsbild

Customer service management training 101 quick and easy techniques that get great results /

Sparad:
Bibliografiska uppgifter
Huvudskapare: Evenson, Renee, 1951-
Institutionell skapare: ebrary, Inc
Materialtyp: Elektronisk E-bok
Språk:engelska
Publicerad: New York : American Management Association, c2012.
Upplaga:1st ed.
Ämnen:
Customer services > Management.
Executives > Training of.
Time management.
Leadership.
Communication in management.
Electronic books.
Länkar:An electronic book accessible through the World Wide Web; click to view
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Innehållsförteckning:
  • Managing yourself
  • Understanding your management style
  • Developing your leadership qualities
  • Planning and organizing for results
  • Managing others
  • Communicating up, down, across, in, and out
  • Training for excellence.

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