Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
Sparad:
| Huvudupphov: | |
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| Materialtyp: | Elektronisk E-bok |
| Språk: | engelska |
| Utgiven: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2008.
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| Upplaga: | Third edition. |
| Ämnen: | |
| Länkar: | An electronic book accessible through the World Wide Web; click to view |
| Taggar: |
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