Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
Saved in:
| Hovedforfatter: | |
|---|---|
| Format: | Electronisk eBog |
| Sprog: | engelsk |
| Udgivet: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2008.
|
| Udgivelse: | Third edition. |
| Fag: | |
| Online adgang: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
Ingen Tags, Vær først til at tagge denne postø!
|
| Fysisk beskrivelse: | 1 online resource (311 pages) : illustrations |
|---|---|
| Bibliografi: | Includes bibliographical references (pages 275-280) and index. |
| ISBN: | 9780873897433 (e-book) |