Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /

समान संसाधन

• Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
  द्वारा: Hayes, Bob E., 1963-
  प्रकाशित: (2008)
• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  द्वारा: Goldstein, Sheldon D.
  प्रकाशित: (2009)
• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  द्वारा: Goldstein, Sheldon D.
  प्रकाशित: (2009)
• Modern analysis of customer surveys with applications using R /
  प्रकाशित: (2011)
• Modern analysis of customer surveys with applications using R /
  प्रकाशित: (2011)