Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Materiálatiipa: | Elektrovnnalaš E-girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2008.
|
| Preanttus: | Third edition. |
| Fáttát: | |
| Liŋkkat: | An electronic book accessible through the World Wide Web; click to view |
| Fáddágilkorat: |
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