Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /

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Bibliografske podrobnosti
Glavni avtor:	Blunt, Carolyn
Drugi avtorji:	Hill-Wilson, Martin, Ward, Andrew
Format:	Elektronski eKnjiga
Jezik:	angleščina
Izdano:	Chichester, England : Wiley, 2013.
Teme:	Consumer satisfaction. Customer relations > Management. Customer services. Electronic books.
Online dostop:	An electronic book accessible through the World Wide Web; click to view
Oznake:	Označite Brez oznak, prvi označite!

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