A complaint is a gift recovering customer loyalty when things go wrong /
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| Materialtyp: | Elektronisk E-bok |
| Språk: | engelska |
| Utgiven: |
San Francisco, Calif. :
Berrett-Koehler Publishers,
c2008.
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| Upplaga: | 2nd ed. |
| Ämnen: | |
| Länkar: | An electronic book accessible through the World Wide Web; click to view |
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