The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance /
Gorde:
| Egile nagusia: | |
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| Formatua: | Baliabide elektronikoa eBook |
| Hizkuntza: | ingelesa |
| Argitaratua: |
Hoboken, New Jersey :
Wiley,
2014.
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| Gaiak: | |
| Sarrera elektronikoa: | An electronic book accessible through the World Wide Web; click to view |
| Etiketak: |
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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Antzeko izenburuak: The power of understanding people :
- When customers talk --turn what they tell you into sales /
- Strategic customer management strategizing the sales organization /
- Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
- Positively outrageous service how to delight and astound your customers and win them for life /
- New service paradigms AMA SERVSIG Conference 2003 /
- Beyond customer service, revised