Customer intimacy : pick your partners, shape your culture, win together /

समान संसाधन

• Your customer rules! : delivering the Me2B experiences that today's customers demand /
  द्वारा: Price, Bill, 1950-, और अन्य
  प्रकाशित: (2015)
• Managing the customer experience : a measurement-based approach /
  द्वारा: Wilburn, Morris, 1953-
  प्रकाशित: (2006)
• Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
  द्वारा: Blunt, Carolyn
  प्रकाशित: (2013)
• 50 ways to keep your customers : "and get new ones" /
  द्वारा: Timm, Paul R.
  प्रकाशित: (1992)
• Creating customer value : the essentials of marketing
  द्वारा: Learning Resources