Style de citation APA (7e éd.)
Wiersema, F. (1996). Customer intimacy: Pick your partners, shape your culture, win together. Knowledge Exchange.
Style de citation Chicago (17e éd.)
Wiersema, Fred. Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together. California: Knowledge Exchange, 1996.
Style de citation MLA (9e éd.)
Wiersema, Fred. Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together. Knowledge Exchange, 1996.
Attention : ces citations peuvent ne pas être correctes à 100%.