Service quality an Emerald guide.
Gorde:
| Erakunde egilea: | |
|---|---|
| Formatua: | Baliabide elektronikoa eBook |
| Hizkuntza: | ingelesa |
| Argitaratua: |
Bradford, England :
Emerald Group Publishing,
c2003.
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| Gaiak: | |
| Sarrera elektronikoa: | An electronic book accessible through the World Wide Web; click to view |
| Etiketak: |
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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Antzeko izenburuak: Service quality
- Innovation and quality improvement in service organizations
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- Value proposition design : how to create products and services customers want : get started with; /
- Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd /
- Monitoring, measuring and managing customer service /
- Managing quality customer service a practical guide for establishing a service operation /