Cover Image

Monitoring, measuring and managing customer service /

Show other versions (1)
Saved in:
Bibliographic Details
Main Author: Goodman, Gary S.
Format: Book
Language:English
Published: California : Jossey-Bass, c2000.
Edition:ed.
Subjects:
Customer services > Evaluation > Handbooks, manuals, etc.
Customer services > Management > Handbooks, manuals, etc.
Customer services > Quality control > Handbooks, manuals, etc.
Tags: Add Tag
No Tags, Be the first to tag this record!

Athi-River Campus: Open Shelves

Holdings details from Athi-River Campus: Open Shelves
Call Number: HF5415.5.G67
Copy c.1 Available Place a Hold
Copy c.3 Available Place a Hold
Copy c.2 Available Place a Hold

Nairobi Campus: Open Shelves

Holdings details from Nairobi Campus: Open Shelves
Call Number: HF5415.5.G67
Copy c.4 Available Place a Hold
Copy c.5 Available Place a Hold

Similar Items