Monitoring, measuring and managing customer service /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
California :
Jossey-Bass,
c2000.
|
| Edition: | ed. |
| Subjects: | |
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Athi-River Campus: Text Book Loan
| Call Number: |
TBL Z246.C57 2003 |
|---|---|
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Mombasa Campus: Text Book Loan
| Call Number: |
TBL Z246.C57 2003 |
|---|---|
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Nairobi Campus: Text Book Loan
| Call Number: |
TBL Z246.C57 2003 |
|---|---|
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