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Monitoring, measuring and managing customer service /

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Furkejuvvon:
Váldodahkki: Goodman, Gary S.
Materiálatiipa: Girji
Giella:eaŋgalasgiella
Almmustuhtton: California : Jossey-Bass, c2000.
Preanttus:ed.
Fáttát:
Customer services > Evaluation > Handbooks, manuals, etc.
Customer services > Management > Handbooks, manuals, etc.
Customer services > Quality control > Handbooks, manuals, etc.
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Olgguldas hápmi:xiii, 166 p.
Bibliografiija:Includes bibliographical references and index.
ISBN:0787951390 :

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