Goodman, G. S. (2000). Monitoring, measuring and managing customer service (ed.). Jossey-Bass.
Successfully copied to clipboard
Copying to clipboard failed
Chicago Style (17th ed.) Citation
Goodman, Gary S. Monitoring, Measuring and Managing Customer Service. ed. California: Jossey-Bass, 2000.
Successfully copied to clipboard
Copying to clipboard failed
MLA citiranje
Goodman, Gary S. Monitoring, Measuring and Managing Customer Service. ed. Jossey-Bass, 2000.
Successfully copied to clipboard
Copying to clipboard failed
Opozorilo: Ti citati niso vedno 100% točni.