Monitoring, measuring and managing customer service /
Đã lưu trong:
| Tác giả chính: | |
|---|---|
| Định dạng: | Sách |
| Ngôn ngữ: | Tiếng Anh |
| Được phát hành: |
California :
Jossey-Bass,
c2000.
|
| Phiên bản: | ed. |
| Những chủ đề: | |
| Các nhãn: |
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