Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /

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Detalhes bibliográficos
Outros Autores:	Polese, Francesco (Editor), Mele, Cristina (Editor), Gummesson, Evert (Editor)
Formato:	Recurso Electrónico livro electrónico
Idioma:	inglês
Publicado em:	[Bradford, England] : Emerald, [2015]
Colecção:	Journal of Service Theory and Practice, Volume 25, Number 2
Assuntos:	Customer services > Management. Customer services > Management > Congresses. Electronic books.
Acesso em linha:	An electronic book accessible through the World Wide Web; click to view
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