Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
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| Other Authors: | , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
[Bradford, England] :
Emerald,
[2015]
|
| Series: | Journal of Service Theory and Practice,
Volume 25, Number 2 |
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 020 | |z 9781785600487 | ||
| 020 | |a 9781785600494 (e-book) | ||
| 035 | |a (CaPaEBR)ebr11043399 | ||
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| 050 | 1 | 4 | |a HF5415.5 |b .J687 2015eb |
| 082 | 0 | 4 | |a 658.812 |2 23 |
| 245 | 0 | 0 | |a Journal of service theory and practice : |b the 2013 Naples Forum on Service and its efforts to advance service theory and practice / |c guest editors, associate professor Francesco Polese, associate professor Cristina Mele and professor Evert Gummesson. |
| 264 | 1 | |a [Bradford, England] : |b Emerald, |c [2015] | |
| 264 | 4 | |c ©[2015] | |
| 300 | |a 1 online resource (124 pages) : |b illustrations. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 490 | 0 | |a Journal of Service Theory and Practice, |x 2055-6225 ; |v Volume 25, Number 2 | |
| 504 | |a Includes bibliographical references at the end of each chapters. | ||
| 588 | |a Description based on online resource; title from PDF cover (ebrary, viewed April 27, 2015). | ||
| 590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer services |x Management. | |
| 650 | 0 | |a Customer services |x Management |v Congresses. | |
| 655 | 0 | |a Electronic books. | |
| 700 | 1 | |a Polese, Francesco, |e editor. | |
| 700 | 1 | |a Mele, Cristina, |e editor. | |
| 700 | 1 | |a Gummesson, Evert, |e editor. | |
| 776 | 0 | 8 | |i Print version: |t Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice. |d [Bradford, England] : Emerald, c[2015] |h 239 pages |k Journal of Service Theory and Practice ; Volume 25, Number 2 |x 2055-6225 |z 9781785600487 |
| 797 | 2 | |a ebrary. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=11043399 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 182110 |d 182110 | ||