APA-ийн эшлэл(7 дахь хэвлэлт)

Polese, F., Mele, C., & Gummesson, E. (2015). Journal of service theory and practice: The 2013 Naples Forum on Service and its efforts to advance service theory and practice. Emerald.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Polese, Francesco, Cristina Mele, ба Evert Gummesson. Journal of Service Theory and Practice: The 2013 Naples Forum on Service and Its Efforts to Advance Service Theory and Practice. [Bradford, England]: Emerald, 2015.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Polese, Francesco, et al. Journal of Service Theory and Practice: The 2013 Naples Forum on Service and Its Efforts to Advance Service Theory and Practice. Emerald, 2015.