Tohutoro APA (7th ed.)
Polese, F., Mele, C., & Gummesson, E. (2015). Journal of service theory and practice: The 2013 Naples Forum on Service and its efforts to advance service theory and practice. Emerald.
Tohutoru Kātū Chicago (17th ed.)
Polese, Francesco, Cristina Mele, me Evert Gummesson. Journal of Service Theory and Practice: The 2013 Naples Forum on Service and Its Efforts to Advance Service Theory and Practice. [Bradford, England]: Emerald, 2015.
Tohutoro MLA (9th ed.)
Polese, Francesco, et al. Journal of Service Theory and Practice: The 2013 Naples Forum on Service and Its Efforts to Advance Service Theory and Practice. Emerald, 2015.
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