Monitoring, measuring and managing customer service /

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi matua: Goodman, Gary S.
Hōputu: Pukapuka
Reo:Ingarihi
I whakaputaina: California : Jossey-Bass, c2000.
Putanga:ed.
Ngā marau:
Ngā Tūtohu: Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!

Athi-River Campus: Open Shelves

Ngā taipitopito puringa mai i Athi-River Campus: Open Shelves
Tau karanga: HF5415.5.G67
Tārua c.1 Wātea Whakarite puringa
Tārua c.3 Wātea Whakarite puringa
Tārua c.2 Wātea Whakarite puringa

Nairobi Campus: Open Shelves

Ngā taipitopito puringa mai i Nairobi Campus: Open Shelves
Tau karanga: HF5415.5.G67
Tārua c.4 Wātea Whakarite puringa
Tārua c.5 Wātea Whakarite puringa