APA ציטוט
ebrary, Inc. (2003). Service quality: An Emerald guide. Emerald Group Publishing.
Chicago Style (17th ed.) Citation
ebrary, Inc. Service Quality: An Emerald Guide. Bradford, England: Emerald Group Publishing, 2003.
ציטוט MLA
ebrary, Inc. Service Quality: An Emerald Guide. Emerald Group Publishing, 2003.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.