Customer care excellence : how to create an effective customer focus. /

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Bibliographic Details
Main Author: Cook, Sarah
Format: Book
Language:English
Published: London : Kogan Page, 2011.
Edition:6th ed.
Subjects:
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Nairobi Campus: Open Shelves

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Athi-River Campus: Open Shelves

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Call Number: HF5415.5.C6635 2011
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