Service quality an Emerald guide.

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Bibliographic Details
Corporate Author: ebrary, Inc
Format: Electronic eBook
Language:English
Published: Bradford, England : Emerald Group Publishing, c2003.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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035 |a (CaPaEBR)ebr10149873 
035 |a (OCoLC)567925704 
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245 0 0 |a Service quality  |h [electronic resource] :  |b an Emerald guide. 
260 |a Bradford, England :  |b Emerald Group Publishing,  |c c2003. 
300 |a 94 p. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2009.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a Customer services. 
650 0 |a Quality control. 
655 7 |a Electronic books.  |2 local 
710 2 |a ebrary, Inc. 
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