Service quality an Emerald guide.
Αποθηκεύτηκε σε:
| Συγγραφή απο Οργανισμό/Αρχή: | |
|---|---|
| Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
| Γλώσσα: | Αγγλικά |
| Έκδοση: |
Bradford, England :
Emerald Group Publishing,
c2003.
|
| Θέματα: | |
| Διαθέσιμο Online: | An electronic book accessible through the World Wide Web; click to view |
| Ετικέτες: |
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Παρόμοια τεκμήρια: Service quality
- Innovation and quality improvement in service organizations
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- Value proposition design : how to create products and services customers want : get started with; /
- Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd /
- Monitoring, measuring and managing customer service /
- Managing quality customer service a practical guide for establishing a service operation /