Service quality an Emerald guide.
Furkejuvvon:
| Searvvušdahkki: | |
|---|---|
| Materiálatiipa: | Elektrovnnalaš E-girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Bradford, England :
Emerald Group Publishing,
c2003.
|
| Fáttát: | |
| Liŋkkat: | An electronic book accessible through the World Wide Web; click to view |
| Fáddágilkorat: |
Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!
|
Geahča maid: Service quality
- Service quality an Emerald guide.
- Innovation and quality improvement in service organizations
- Innovation and quality improvement in service organizations
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- Value proposition design : how to create products and services customers want : get started with; /