APA-čujuhus (7. p.)
ebrary, Inc, & Tax, S. (2003). Service quality: Crossing boundaries. Emerald Group Publishing.
Chicago-čujuhus (17. p.)
ebrary, Inc, juo Steve Tax. Service Quality: Crossing Boundaries. Bradford, England: Emerald Group Publishing, 2003.
MLA-čujuhus (9. p.)
ebrary, Inc, juo Steve Tax. Service Quality: Crossing Boundaries. Emerald Group Publishing, 2003.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.