Why service stinks ... and exactly what to do about it
Gorde:
| Egile nagusia: | |
|---|---|
| Erakunde egilea: | |
| Formatua: | Baliabide elektronikoa eBook |
| Hizkuntza: | ingelesa |
| Argitaratua: |
Chicago, Ill. :
Dearborn Trade,
2003.
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| Gaiak: | |
| Sarrera elektronikoa: | An electronic book accessible through the World Wide Web; click to view |
| Etiketak: |
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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Antzeko izenburuak: Why service stinks ... and exactly what to do about it
- Why service stinks ... and exactly what to do about it
- Positively outrageous service how to delight and astound your customers and win them for life /
- Positively outrageous service how to delight and astound your customers and win them for life /
- When customers talk --turn what they tell you into sales /
- When customers talk --turn what they tell you into sales /
- Service recovery and service continuity