Beyond customer service, revised
Gorde:
| Egile nagusia: | |
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| Erakunde egilea: | |
| Formatua: | Baliabide elektronikoa eBook |
| Hizkuntza: | ingelesa |
| Argitaratua: |
Menlo Park, Calif. :
Crisp Publications,
c1998.
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| Edizioa: | Rev. ed. |
| Saila: | Fifty-Minute series.
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| Gaiak: | |
| Sarrera elektronikoa: | An electronic book accessible through the World Wide Web; click to view |
| Etiketak: |
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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Antzeko izenburuak: Beyond customer service, revised
- Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
- The customer-driven company : moving from talk to action /
- The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
- Customer winback how to recapture lost customers and keep them loyal /
- Customer service training 101 quick and easy techniques that get great results /
- When customers talk --turn what they tell you into sales /