Beyond customer service, revised
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| Hovedforfatter: | |
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| Institution som forfatter: | |
| Format: | Electronisk eBog |
| Sprog: | engelsk |
| Udgivet: |
Menlo Park, Calif. :
Crisp Publications,
c1998.
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| Udgivelse: | Rev. ed. |
| Serier: | Fifty-Minute series.
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| Fag: | |
| Online adgang: | An electronic book accessible through the World Wide Web; click to view |
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Lignende værker: Beyond customer service, revised
- Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
- The customer-driven company : moving from talk to action /
- The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
- Customer winback how to recapture lost customers and keep them loyal /
- Customer service training 101 quick and easy techniques that get great results /
- When customers talk --turn what they tell you into sales /