New service paradigms AMA SERVSIG Conference 2003 /
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| Institution som forfatter: | |
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| Andre forfattere: | , |
| Format: | Electronisk eBog |
| Sprog: | engelsk |
| Udgivet: |
[Bradford, England] :
Emerald Group Pub.,
2004.
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| Serier: | Managing service quality ;
v. 14, no. 2/3, 2004. |
| Fag: | |
| Online adgang: | An electronic book accessible through the World Wide Web; click to view |
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Lignende værker: New service paradigms
- Service recovery and service continuity
- Beyond customer service, revised
- Service design for business : a practical guide to optimizing the customer experience /
- Positively outrageous service how to delight and astound your customers and win them for life /
- Why service stinks ... and exactly what to do about it
- Client service excellence : the 10 commandments /