New service paradigms AMA SERVSIG Conference 2003 /

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Bibliographic Details
Corporate Author: ebrary, Inc
Other Authors: Kandampully, Jay, Fisk, Raymond P.
Format: Electronic eBook
Language:English
Published: [Bradford, England] : Emerald Group Pub., 2004.
Series:Managing service quality ; v. 14, no. 2/3, 2004.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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245 0 0 |a New service paradigms  |h [electronic resource] :  |b AMA SERVSIG Conference 2003 /  |c guest editors: Jay Kandampully and Raymond P. Fisk. 
260 |a [Bradford, England] :  |b Emerald Group Pub.,  |c 2004. 
300 |a p. 120-260 :  |b ill. 
490 1 |a Managing service quality ;  |v v. 14, no. 2/3, 2004 
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700 1 |a Kandampully, Jay. 
700 1 |a Fisk, Raymond P. 
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830 0 |a Managing service quality ;  |v v. 14, no. 2/3, 2004. 
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