New service paradigms AMA SERVSIG Conference 2003 /

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Detalles Bibliográficos
Autor Corporativo:	ebrary, Inc
Otros Autores:	Kandampully, Jay, Fisk, Raymond P.
Formato:	Electrónico eBook
Lenguaje:	inglés
Publicado:	[Bradford, England] : Emerald Group Pub., 2004.
Colección:	Managing service quality ; v. 14, no. 2/3, 2004.
Materias:	Customer services. Customer relations. Electronic books.
Acceso en línea:	An electronic book accessible through the World Wide Web; click to view
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

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245	0	0	\|a New service paradigms \|h [electronic resource] : \|b AMA SERVSIG Conference 2003 / \|c guest editors: Jay Kandampully and Raymond P. Fisk.
260			\|a [Bradford, England] : \|b Emerald Group Pub., \|c 2004.
300			\|a p. 120-260 : \|b ill.
490	1		\|a Managing service quality ; \|v v. 14, no. 2/3, 2004
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700	1		\|a Fisk, Raymond P.
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