New service paradigms AMA SERVSIG Conference 2003 /
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Corporate Author: | |
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Other Authors: | , |
Format: | Electronic eBook |
Language: | English |
Published: |
[Bradford, England] :
Emerald Group Pub.,
2004.
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Series: | Managing service quality ;
v. 14, no. 2/3, 2004. |
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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245 | 0 | 0 | |a New service paradigms |h [electronic resource] : |b AMA SERVSIG Conference 2003 / |c guest editors: Jay Kandampully and Raymond P. Fisk. |
260 | |a [Bradford, England] : |b Emerald Group Pub., |c 2004. | ||
300 | |a p. 120-260 : |b ill. | ||
490 | 1 | |a Managing service quality ; |v v. 14, no. 2/3, 2004 | |
533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2009. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
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655 | 7 | |a Electronic books. |2 local | |
700 | 1 | |a Kandampully, Jay. | |
700 | 1 | |a Fisk, Raymond P. | |
710 | 2 | |a ebrary, Inc. | |
830 | 0 | |a Managing service quality ; |v v. 14, no. 2/3, 2004. | |
856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10058588 |z An electronic book accessible through the World Wide Web; click to view |
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999 | |c 62653 |d 62653 |