Designing service processes to unlock value
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
[New York, N.Y.] (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2012.
|
| Edition: | 1st ed. |
| Series: | 2012 digital library.
Service systems and innovations in business and society collection. |
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: Designing service processes to unlock value
- Enhancing customer experience in the service industry : a global perspective /
- Surprise! : The secret to customer loyalty in the service sector /
- Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- Delivering knock your socks off service
- Salesforce.com for dummies /