Managing knock your socks off service

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Bibliographic Details
Main Author:	Bell, Chip R.
Corporate Author:	ebrary, Inc
Other Authors:	Zemke, Ron, Zielinski, David
Format:	Electronic eBook
Language:	English
Published:	New York : AMACOM, c2007.
Edition:	2nd ed. /
Subjects:	Customer services. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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