Managing knock your socks off service

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Bibliographic Details
Main Author: Bell, Chip R.
Corporate Author: ebrary, Inc
Other Authors: Zemke, Ron, Zielinski, David
Format: Electronic eBook
Language:English
Published: New York : AMACOM, c2007.
Edition:2nd ed. /
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Online Access:An electronic book accessible through the World Wide Web; click to view
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Description
Physical Description:viii, 232 p. : ill.
Bibliography:Includes bibliographical references and index.