Service recovery and service continuity
Guardado en:
| Autor Corporativo: | |
|---|---|
| Otros Autores: | , , |
| Formato: | Electrónico eBook |
| Lenguaje: | inglés |
| Publicado: |
Bradford, England :
Emerald Group Publishing,
c2005.
|
| Colección: | Journal of services marketing ;
v.19, no. 5 |
| Materias: | |
| Acceso en línea: | An electronic book accessible through the World Wide Web; click to view |
| Etiquetas: |
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