Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
Gespeichert in:
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| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Boston :
McGraw-Hill,
c2008.
|
| Ausgabe: | 6th ed. |
| Schlagworte: | |
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