Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
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Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
Boston :
McGraw-Hill,
c2008.
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Edition: | 6th ed. |
Subjects: | |
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Nairobi Campus: Store
Call Number: |
QH75.M523 2007 |
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Barcode BK092953 | Available Place a Hold |
Barcode BK092907 | Available Place a Hold |
Athi-River Campus: Store
Call Number: |
QH75.M523 2007 |
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Barcode BK093000 | Available Place a Hold |