Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Boston :
McGraw-Hill,
c2008.
|
| Edition: | 6th ed. |
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: Service management [accompanied by a CD-ROM that contains supplementary information] :
- Service management : operation,strategy,Information technology /
- Services marketing and management
- Service science : the foundations of service engineering and management /
- Complex service delivery processes : strategy to operations /
- Service marketing in Ghana : a customer relationship management approach /
- The professional services firm bible